Privacy Policy

Introduction

At CareerUplift, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered career development platform. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our services, we collect:

• Name and email address
• Profile information and career preferences
• Resume content and career documents
• Payment information (processed securely by third-party providers)

Usage Data

We automatically collect information about how you use our platform:

• Pages visited and features used
• Interview practice sessions and feedback

How We Use Your Information

We use your information to:

• Provide and improve our AI-powered career services
• Generate personalized feedback and recommendations
• Maintain your account and preferences
• Send important account notifications
• Provide customer support
• Analyze usage patterns to improve our platform
• Ensure platform security and prevent fraud

Information Sharing

We may share your information only in these limited circumstances:

• Service Providers: Trusted partners who help us operate our platform (hosting, payments, analytics)
• Recruitment Partners: Recruitment Partners for employment opportunities and hiring
• Legal Requirements: When required by law or to protect our rights and users' safety
• Business Transfers: In the event of a merger or acquisition (with notice to users)
• Aggregated Data: Anonymous, aggregated data that cannot identify individual users

Data Security

We protect your information using industry-standard security measures:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with regular security audits
• Regular security updates and monitoring
• Employee background checks and data access controls

While we implement strong security measures, no system is 100% secure. We encourage you to use strong passwords and report any suspicious activity immediately.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Update: Correct or update your information through your account settings
• Delete: Request deletion of your account and associated data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain uses of your data

To exercise these rights, contact us at support@careeruplift.ai or use the settings in your account dashboard.

Data Retention

We retain your information for as long as necessary to provide our services:

• Active accounts: Data retained while your account is active
• Inactive accounts: After 2 years of inactivity, we'll email you before deleting your data
• Legal requirements: Some data may be retained longer for legal compliance
• Deleted accounts: Data permanently deleted within 90 days of account deletion

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences
• Analyze website usage and improve our services
• Provide security features and prevent fraud

You can control cookies through your browser settings. Some features may not work properly if you disable certain cookies.

International Users

CareerUplift operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers and comply with applicable privacy laws including GDPR, CCPA, and PIPEDA.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of any significant changes by email and by posting the new policy on this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.